The rise of artificial intelligence has sparked curiosity across various sectors. These intelligent tools, capable of executing tasks once thought exclusive to humans, have become increasingly prevalent. Yet, beneath the appealing facade lies a complex reality that often gets misunderstood. Unmasking AI requires a critical approach, one that scruti

By the year 2025, AI voice agents will revolutionize customer service, providing a more seamless and customized experience. These intelligent systems can understand natural language requests, offering prompt support to customers at any time. Regarding simple queries or complex issues, AI voice agents will be capable to address them with expertise.